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Unified inbox guides
When customers message on five channels, a team needs one place to answer them. These guides cover the unified inbox on the levelpartner.ai platform: bringing channels together, assigning conversations, internal notes, saved replies and response times.
Start with setup if messages are spread across apps. Start with team workflows if two people keep replying to the same customer.
Start hereUnified inbox: how it works and how to set it up
Then readAI live chat: how it works and how to set it up
Then readAI web chat: how it works and how to set it up
7 guides in this section.
All guides
- AI live chat: how it works and how to set it up
- AI web chat: how it works and how to set it up
- Live chat plugin for website: how it works and how to set it up
- Live chat widget: how it works and how to set it up
- Omnichannel attribution: how it works and how to set it up
- Omnichannel communication: how it works and how to set it up
- Unified inbox: how it works and how to set it up