AI phone answering and AI receptionist
Never miss another call. Our AI phone answering service picks up every call, takes the message, qualifies the caller and books the appointment into your calendar, around the clock, on the same CRM your team already works in.
CallerI would like a first consultation this week.
AI receptionistI can book that. Thursday at 10:00 or Friday at 14:00?
CallerThursday, please.
AI employees for teams that would rather sell than sort.
- Universal
- 3SA Estate
- Telenor
- Avida Estate
- Capitol Records
- Fluent Finance Abroad
- SVT
- Benedictsson & Partners
- LYKO
- Lovett & Associates
- Bambora
- Madison Taylor
- Lernia
- Megapixel Group
- ALLTID
- Havenly Living
- Sture Hof
- Westwood International
- Östersunds Kommun
- Zenith Mode
You are not short on leads. You are losing them on the way in.
The phone rings at 7pm on a Saturday and nobody picks up, so the caller rings the next business on the list. An enquiry arrives at 11pm and by Monday the buyer has spoken to someone else. A refinancing prospect fills in your form while the team is in meetings and the lead goes cold.
An AI phone answering service closes that gap. The call is answered on the first attempt, the caller is qualified in conversation, and a booked appointment is waiting in the calendar with a written summary of what was said. You do not need more leads. You need something that actually picks up.
Calls go to voicemail
Evening, weekend and lunchtime calls are the ones nobody is there to answer.
Enquiries wait until Monday
By the time someone replies, the caller has already spoken to a competitor.
The inbox is full of warm leads
Unread messages hide people who were ready to book last week.
Cover is hard to keep
Extra reception staff cost a salary, need training and still go home at six.
Every call answered.
Every caller qualified.
Every booking in the calendar.
Six AI employees, one brain, one calendar, one record
How is an AI employee different from a chatbot? A chatbot follows a script on one channel. An AI employee does a specific job, works from your own information and shares the same contact records, calendar and history as the others, so a caller who later texts or emails is never a stranger.
AI voice agent
Answers every inbound call, qualifies the caller and books them in. Outbound, it re-engages cold leads, follows up on quotes, confirms appointments and recovers no-shows.
AI chat and text agent
Replies across SMS, WhatsApp, Facebook Messenger, Instagram DMs and your website chat, with the same knowledge as the voice agent.
AI review replies
Requests reviews at the right moment, after a deal is won or a job is done, and drafts on-brand responses for you to approve.
AI content writer
Writes email sequences, social captions, ad headlines, blog posts and landing-page copy in your tone, for your offer.
AI page builder
Describe the page you want and get a funnel back. Edit it in plain English and publish it to your own domain.
AI email writer
Drafts, designs and sends full email campaigns, personalises each send and suggests subject lines to test.
Every call answered, qualified and booked
What happens when a call comes in and nobody in the office is free to take it.
Instant lead response
- Trigger
Starts when
A call comes in and nobody answers within the rings you set, or it is outside your working hours
Call answered
The AI receptionist answers in your business name and creates the contact with the caller's number and source.
InstantFind the contact
Match on email or phone
- New contactNot in the CRM yet
Caller qualified and booked
It answers the caller's questions, asks the qualifying ones and offers live times from your calendar.
Under 60 secondsWait for an answer
Up to 2 minutes
Reason for the call labelled
AI labels what the caller wanted, so the right follow-up starts the moment the call ends.
Seconds- Ready to talkWants a call or a time
Call-back within 5 minutes
The owner is connected to the lead
Summary and recording sent
The owner gets a written summary, the recording and the next step on their phone.
InstantDeal opened
A deal is created in the pipeline with the call as its source, so the outcome is tracked.
Instant- Done
- Just lookingNo time yet
Moved to nurture
Useful follow-up on a rhythm
- End
- Ready to talkWants a call or a time
- Existing clientAlready in the CRM
Sent to their account owner
With the full history attached
Owner notified
By text and in the app
- End
- New contactNot in the CRM yet
- Inbound call, office closed: AI receptionist answerednew
- Contact created from the caller's number
- Qualified: new client, wants to start this quarter
- Booked Thursday 10:00, confirmation by textbooked
- Summary and recording emailed to the owner
- Deal opened at the meeting-booked stagedone
Illustration of a typical call. Times are what the caller experiences.
What unanswered calls cost you
Put in your own enquiry volume and booking rates. The result is your arithmetic, not a promise.
Based on the figures you entered
This is your own arithmetic on the figures you entered, not a result levelpartner.ai has produced for anyone.
How this is calculated
late enquiries = enquiries × share answered after an hour
low estimate: late enquiries × (your fast booking rate − your late booking rate)
high estimate: late enquiries × (your fast booking rate − your fast rate ÷ 7)
revenue = meetings lost × your close rate × first-year value
The low end uses only your own booking rates. The high end applies the finding that enquiries reached within an hour were nearly seven times as likely to qualify (B-01). That study is from 2011, covers many sectors and describes likelihood, not a promise. Speed does not turn a poor lead into a good one.
Sources for the defaults. B-01: Oldroyd, McElheran and Elkington, "The Short Life of Online Sales Leads", Harvard Business Review (figures as quoted in SmartCompany coverage), published March 2011 (source, checked 2026-10-16).
Worked example. 100 enquiries a month, half answered after an hour, booking rates of 20% (fast) and 10% (late), a 25% close rate and a first-year value of 5,000: about 5 to 9 meetings a month, worth roughly 6,250 to 10,710 of first-year revenue each month.
An AI phone answering service that works like a receptionist
An AI call answering service is only useful if what it hears reaches the rest of the business. This one runs on the same record as your CRM, calendar and inbox.
AI receptionist for inbound calls
Answers in your business name, handles the questions a receptionist would handle and takes a clear message when it should. Callers get a conversation, not a phone menu.
Booking straight into your calendar
It checks real availability on one calendar or picks between several, such as one per adviser, and books without double-bookings. Confirmations and reminders go out on their own.
Outbound calls that follow up
The voice agent calls back new leads, follows up on quotes, confirms tomorrow's appointments and rebooks no-shows, on a schedule you set, with consent and calling-hour checks before each campaign.
Voice AI customer service that knows the customer
The agent reads the caller's record, so a returning customer is treated as one and routed to the right person. Its own outcomes land on that record as well.
When it does not know the answer
It says so, takes a message and either books a callback or transfers the call to a person. It answers only from the information and instructions you give it.
Reporting on every call
A dashboard shows call volume, outcomes and how each agent performs, with the call log and transcript one click away. That is where you find the questions the agent should learn next.
- Caller New contact, mobile number
- Wanted A first consultation
- Booked Thursday 10:00
- Summary Wants to start this quarter, comparing two firms
- Recording Attached to the contact
From first call with us to live in two to four weeks
Most of the work is deciding what the agent should say and when it should hand over. The phone side is quick.
Plug in your business
Your services, prices, FAQs, policies and calendar become the agent's knowledge. We set it up with you inside the 30 hours of onboarding.
Connect your channels
Your business number is assigned to the agent. A number already used for a phone menu needs a new one, or the menu retired.
Test on real questions
You ring it, colleagues ring it, and we fix every answer that sounds wrong before a customer hears it.
Go live
Every call is recorded and transcribed, every outcome logged, and the first weeks of calls tell you what to add to its knowledge.
Everything your AI receptionist does, out of the box
The voice customer service you would expect from a trained receptionist, set up once and running on every call. Each line below is a setting you choose, not a promise.
Conversational phone calls
Live, natural voice conversations with every inbound caller. It answers from your own information, asks the questions you would ask and confirms details back to the caller before it saves them.
Custom working hours
Set the hours and the holiday dates. Your own phones can ring first, with the AI taking the call only when nobody answers, or the AI can answer every call around the clock.
Route inbound calls
Transfer the caller to a person by phone number when they ask for one, when a high-value enquiry should reach sales, or when the subject needs judgement. Or pass the call to a second AI agent that handles, say, existing clients.
Gather information
Captures name, contact details, custom fields and qualifying answers during the call and writes them straight onto the contact record.
Email summary and recording
Every call comes with a notification, a written summary, a transcript and the recording on the contact, so you know what was said without listening back.
Workflow activation
Actions run during the call or the moment it ends: a follow-up text or email, a calendar invite, a new deal in the pipeline, a task for a colleague or any workflow you have built.
Tone customisation
Choose the voice, the language and the personality so the agent sounds like your business, not a call centre. Separate agents can serve separate phone numbers.
Simple, effective prompting
Give the agent a goal in plain English and the facts it needs. A built-in prompt helper suggests clearer wording. No flowcharts and no code.
Pick a package and start with 14 days free
Each package starts with 14 days free. The monthly price applies from day 15.
AI Employee
€297
a month, after 14 days free
- Your AI Employee answers, qualifies and books, around the clock
- 14 days free, then billed monthly
AI Employee and reputation management
€497
a month, after 14 days free
- Your AI Employee answers, qualifies and books, around the clock
- Reputation management: review requests and AI review replies
- 14 days free, then billed monthly
Done for you
€1,500
a month, after 14 days free
- Your AI Employee, set up and run for you
- 12-month partnership
- 14 days free, then billed monthly
When an AI receptionist fits, and when it does not
Keep a person on the line
- Complaints and anything emotionally charged
- Regulated advice, such as which mortgage to take
- Negotiations on price or terms
- Callers who say they want a person
Give the call to the AI receptionist
- After-hours, weekend and overflow calls
- Booking, rescheduling and confirming appointments
- Questions answered on your website already
- First qualification before a person calls back
Set the handover rules before go-live. The agent is only as good as the line you draw between its work and your team's.
Where the AI receptionist connects
Calls are one channel. These features handle what happens before and after the call.
Built for four kinds of business, equally
The same AI employees, speaking each industry's language.
Agencies
Agencies have every enquiry answered and qualified, so the team works on the agency instead of in the phone queue.
Consultants
Consultants have discovery calls booked from every enquiry while they are with clients and cannot pick up.
Mortgage brokers
Brokers have refinance and dormant pre-approval contacts called back, requalified and booked for review.
Real estate
Agents have every portal and phone enquiry answered at once, qualified on budget and area, and booked for viewing.
What clients say
Great service that has significantly increased efficiency across our B2B portfolio.
Thrilled with the outstanding sales and marketing expertise, as well as the exceptional support and availability provided to 3SA Estate. I can warmly recommend working with the Lp team.
This is something new and riveting. Focus is on the user and not the technology. This solution is future-proof and it will only get better with time. Highly recommend.
Great experience working with Christian and his team, we use Lp for several of our portfolio companies.
Guides worth reading first
AI phone answering: how it works and how to set it up
Stop losing overflow calls with AI phone answering: count missed calls first, cover after hours as a backup line, and keep distressed callers with a person.
AI phone receptionist: how it works and how to set it up
An AI phone receptionist screens and routes callers on your main line. Write the routing rules that matter, decide what it should not handle, and review weekly.
AI call centre: how it works and how to set it up
Plan an AI call centre as a small phone operation: map call flows first, give each voice agent its own job, staff around them and review every call weekly.
Questions buyers ask
How fast does the AI voice agent answer?
As soon as it is set to take the call: on the first ring, or after your own phones have rung for the time you choose. Check that no voicemail on your side picks up first, because a call that reaches voicemail is treated as answered and the agent never hears it.
Will callers know they are talking to AI?
We recommend the agent says so at the start of the call and always answers honestly when asked. In regulated work such as mortgage advice, the disclosure is part of the greeting and advice questions are transferred to a qualified person.
What languages does the AI employee speak?
Every agent is set up and tested in English. Other languages are supported; any you rely on are tested with you before they go live.
Can it book appointments directly in my calendar?
Yes. It checks real availability, books without double-bookings and sends the confirmation and reminders. Google and Outlook calendars stay in sync, so your own diary is respected.
What happens if the AI does not know an answer?
It says so, takes a message, and either books a callback or transfers the call to a person. It answers only from the information you give it, and its transcripts show you which answers to add.
How is call data handled under GDPR?
Every call is recorded and transcribed and every message is logged against the contact, so you can export or delete a contact's data on request. Tell callers the call is recorded in the greeting. How data is processed is set out in our privacy policy.
Will this replace my team?
No. The AI employee handles the volume work: first response, qualification, follow-up, common questions and scheduling. Your people take the conversations that need judgement, which is where they are worth most.
How much does an AI phone answering service cost here?
There are three AI Employee packages, each with 14 days free: Starter at €297 a month, Unlimited with reputation management at €497 a month, and Full done for you at €1,500 a month on a 12-month partnership. See the packages. If you would rather recommend the platform than run it, see the affiliate programme.
Hear it answer your own calls
On the call we set up a short demo with your business details, so you hear how the AI receptionist would answer your callers before you decide anything.
Book a strategy call
Thank you. Your request is in.
Someone will reply by email within one working day with a time for the call.
Every call answered, at any hour
Missed calls, slow follow-up and lost bookings stop being the cost of a busy week.