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Sales and pipeline

Fanatical prospecting: how it works and how to set it up

Fanatical prospecting is the habit of prospecting every working day, in protected blocks, whether the pipeline looks full or not. The phrase comes from a well-known sales book, but the idea is simple enough to run without it: pipelines dry up because salespeople stop prospecting when they get busy, and the fix is to make prospecting a fixed appointment rather than a campaign. This article shows how to turn that habit into a fixed daily block on the levelpartner.ai platform: a Smart List per prospector, a workflow of Manual Call actions worked from Conversations, and every outcome logged on the contact.

Why the habit matters more than the list

Most firms with stalled revenue have tried outbound before. A salesperson builds a list, sends a sequence, books a few meetings and then gets absorbed by those meetings. Three months later the pipeline is empty again and the cycle restarts. The problem was never the list. It was that prospecting stopped the moment it worked.

Treating prospecting as a daily discipline breaks that cycle. A salesperson who makes calls and sends messages for a set time every morning keeps a steady flow of new conversations, which means the pipeline has fewer peaks and troughs. For a consultancy, an agency, a mortgage broker or an estate agent, that steadiness is what makes revenue forecastable again.

What you get once it is set up

Each prospector has their own Smart List showing only their contacts. A workflow puts each contact into a queue of manual calls, and the prospector works that queue from the Manual Actions tab in Conversations, one name after another, without deciding who is next. After each call they log the outcome on the contact, which decides the next touch. Replies arrive in the same inbox, meetings go onto a calendar and into the pipeline, and on Friday you can count attempts, conversations and meetings per person.

Before you start

  • A defined target description and a list of contacts that match it, with a lawful basis to contact them.
  • Two or three short call openers and a matching follow-up email and SMS, written by a salesperson.
  • A booking calendar that prospects can use from a link.
  • A fixed daily block in each prospector's calendar, ideally first thing, that meetings cannot overwrite.
  • An agreed set of call outcomes, such as no answer, voicemail, conversation, meeting booked, not interested, stored as a dropdown custom field on the contact.

How to set it up

Give each prospector a Smart List

Assign each target contact to its prospector first, then build a list filtered on that assignment and on an outcome field, so the list shows only the people still to work.

  1. Go to Contacts, then Smart Lists, and click Add smart list.
  2. Choose a filter from the dropdown, such as Assigned To.
  3. Enter the filter details and click Apply.
  4. To add another filter, select AND, then choose a field such as your call outcome field and click Apply.
  5. Click Create to save the Smart List.

Name it after the prospector and the segment, such as "Sam: finance directors, Q4". Smart Lists are personal to the user who creates them, which suits this routine, and contacts drop in and out automatically as their fields change. You cannot add a contact to a Smart List by hand; change the field and it appears.

Build the call queue with Manual Call actions

A Manual Call action puts a call task into the Manual Actions tab for a person to make. Chain them with waits to make the call cadence: a call on day one, another three working days later, a third a week after that.

  1. Open Workflows and click Create Workflow.
  2. Click Add Trigger and choose a trigger, such as a tag added when a contact joins a prospector's list.
  3. Click the plus icon beneath the trigger to add an action.
  4. Choose Manual Action To Call, then enter a name, such as "Prospecting call 1".
  5. Click Save, then click Publish.

Add a wait and a second Manual Call action for the next attempt, and an If/Else before each one that ends the workflow if the outcome field says meeting booked or not interested.

Work the block from Conversations

  1. Click Conversations in the left navigation.
  2. Click the Manual Actions tab at the top of the page.
  3. Click Let's Start next to the call you want to work.

After each call, set the outcome field and add a short note on the contact. The outcome is what moves the contact on: a voicemail keeps them in the cadence, a meeting booked takes them out and the prospector opens an opportunity the same day.

Running the daily block

The block works best when nothing has to be decided during it. Open the Manual Actions tab, click Let's Start and keep going until the block ends. Call, log the outcome, send the matching template if needed, move on. Research and list building happen at another time of day, because a prospector who starts the block by researching rarely makes a call.

Mix channels within the block. A call that reaches voicemail becomes a short email; a contact who has not answered three calls gets a text if you hold consent. The guide to building outbound lists and sequences covers how the list itself is put together. This article assumes that list exists and is concerned with working it every day.

Illustration: a 30-person agency with two business development leads

Suppose each lead blocks ninety minutes every morning and, in a typical block, attempts 35 contacts, has 6 conversations and books 1 meeting. Over 20 working days that is about 20 meetings each. If 1 in 5 meetings reaches proposal, each prospector would produce 4 proposals a month. The sales lead can then divide next year's proposal target by 4 to see whether a third prospector is needed.

The pipeline maths behind the routine

Track three numbers per prospector: attempts, conversations and meetings. After a month, you know the ratios between them. From there you can work backwards from the meetings you need to the daily attempts that produce them.

The ratios also show where to coach. Low conversations from many attempts usually means bad timing or bad data. Plenty of conversations but few meetings means the opener or the offer needs work. Meetings that never become deals point to qualification, covered in the pipeline stage guide.

What it costs in time

Setup takes a day. After that, each prospector gives the block an hour to ninety minutes daily, plus half an hour elsewhere for list research. The sales lead needs twenty minutes a week to review the dashboard with each person.

The mistake most people make

The common mistake

Skipping the block when the pipeline is full. That is exactly when it matters most, because the meetings booked this week are next quarter's revenue. If the block keeps getting cancelled, move it earlier in the day and make it visible to the whole team.

When not to use it

Do not run daily cold prospecting into markets where unsolicited contact with individuals is heavily restricted, which applies to much of the mortgage and residential property market in the UK, the US and many other countries. In those firms, the daily block works better aimed at past clients, introducers and lapsed enquiries. Do not run it either if nobody can take the meetings it produces.

Troubleshooting

The Manual Actions tab is empty most mornings

The waits between calls are too long, or the list has been worked through. Shorten the wait after no-answer outcomes and schedule list building weekly.

Prospectors see each other's calls

The call actions are not assigned. Set the assignment in each Manual Call action's settings, or assign contacts to the prospector before they enter the workflow.

Outcomes are not being logged

The logging takes too many clicks. Reduce the outcome list to five values and keep the field visible on the contact record.

Prospects receive a follow-up after booking

The If/Else before the next call is not ending the workflow. Make the meeting-booked outcome and any calendar booking both end it, and check against your automated follow-up rules.

The dashboard shows activity but no meetings

The calls are happening but the offer is weak. Listen to five recorded calls with the prospector and rewrite the opener together.

Frequently asked questions

How long should a daily prospecting block be?

Long enough to produce the meetings your target needs, which your first month's ratios tell you. Many teams start with an hour and adjust from there.

Is fanatical prospecting only about cold calling?

No. It is about daily consistency across channels. Calls, email, SMS where you have consent and social messages can all sit in the same block.

Can AI agents do the prospecting?

An AI agent can handle first replies on chat and SMS and offer a booking link. The call itself is still best made by a person, particularly for buyers at established firms.

What if the team resists a fixed daily block?

Show them the dashboard after a month. When people see that the block, not luck, produces their meetings, resistance usually fades. Once the habit holds, add automated capture for inbound enquiries so both sources feed the same pipeline.