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Forms and surveys

Lead capture website: how it works and how to set it up

A lead capture website is a site where every page has one job: turn the visitor into a named enquiry with a reason to talk. Most company websites are built as brochures, and the form is an afterthought on a contact page three clicks deep. This article answers one question: how do you structure a website on the levelpartner.ai platform so the pages, the forms and the follow-up work as one system, and the leads you already attract stop leaking away?

Brochure sites and lead capture sites

A brochure site describes the company. It has an about page, a services page, a team page and a contact page. Visitors read, nod and leave, because nothing asks them to do anything.

A lead capture site describes the visitor's problem, makes one specific offer, and asks for one action on every page. The offer might be a consultation, a valuation, a review of an existing plan or an audit. The action is a short form or a booking calendar. The about page still exists, but it supports the offer instead of replacing it.

For a firm with 10 to 250 staff and flat revenue, the switch matters because traffic is usually not the bottleneck. The visitors are already arriving. The site is simply not asking them for anything.

The pages that do the work

Most lead capture sites need fewer pages than people expect.

  • A home page that names who you serve, states the offer and shows the form above the fold on a laptop.
  • One page per service or audience, each with its own offer and the same form, so you can tell which page converts.
  • A thank-you page that confirms what happens next and offers a booking link.
  • Supporting pages, such as case studies and an about page, each ending with the offer.

The four industries we work with show how the offer changes. An agency might offer a marketing audit. A consultant might offer a scoping call. A mortgage broker might offer a rate review. A real estate team might offer a valuation. The structure of the site stays the same.

Before you start

You need access to Sites, Automation and Opportunities. Agree the offer for each page and write it as one sentence. Build or choose the enquiry form first, with hidden fields for source, and set up a pipeline for new enquiries. Connect your domain in Settings if the site will replace your current one, and keep the old site live until the new one is tested.

How to set it up

  1. Go to Sites, then Websites, and click + New Website.
  2. Choose From Blank or From Templates, name the site and click Create.
  3. Open each page in the builder and edit the text and offer.
  4. Open Forms & Surveys in the left sidebar and add your enquiry form.
  5. Check navigation links and review desktop and mobile layouts.
  6. Add a page title and meta description in each page's SEO settings.
  7. Click Save.
  8. Open the site's Settings tab and connect your domain under Domain.
  9. Assign the connected domain to the website and click Save.
  10. Return to the builder, preview, click Save, then click Publish.
  11. In Automation, add a Form Submitted workflow that sends an instant reply.
  12. Submit a test lead on a phone and check it under Submissions.

What changes once it is live

Every enquiry now carries its page of origin, so you can see which offers work. The instant reply goes out within a minute, so prospects hear from you before they fill in a competitor's form. And the pipeline shows every new lead as a card with an owner, so nothing waits in an inbox.

Illustration: a 25-person consultancy rebuilding its site around one offer

Suppose a site has 22 pages, a contact form on only one of them, about 2,000 visits a month and around 10 enquiries. A rebuild would cut it to nine pages, each ending with an offer of a free scoping call and the same three-field form. If the conversion rate rose from 0.5% to 1.5% on the same traffic, that would mean about 30 enquiries a month. The source field would then show which service pages produce them.

Building a lead capture site of eight to ten pages takes one to two weeks of part-time effort, mostly writing. Running it afterwards is a monthly review: which pages produce leads, which offers are ignored, and which form fields cause people to leave.

The common mistake

Putting a different form on every page. You end up maintaining ten forms and ten workflows, and reports split across them. Use one form with a hidden field per page, so the data stays together.

When the website is not the problem

If the site already converts a healthy share of visitors and you still have too few leads, the issue is traffic, not the site. If leads arrive but few become clients, the issue is the follow-up or the offer. Fix the step that is actually weakest before rebuilding the site.

For the form at the centre of each page, what to ask on a lead capture form covers the fields. Field order and button wording are in designing a form people finish. And to make sure each answer reaches a usable contact field, see building your first form and mapping its fields.

Troubleshooting

Leads arrive with no page recorded. The hidden field value is missing on some pages. Open each page's form settings and set the value.

The form loads slowly on a phone. Large images above the form are delaying the page. Compress them or move them below the form.

The thank-you page shows for people who never submitted. It is linked from the menu or indexed by search engines. Remove it from the menu and stop it being indexed.

Visitors book but never submit the form. That is fine if the booking creates a contact. Check the calendar is set to create one and to start the same follow-up workflow.

Frequently asked questions

How many pages does a lead capture website need?

Usually between five and ten: a home page, one page per service or audience, a thank-you page and a few supporting pages. More pages are fine if each one ends with the offer.

Should every page have a form?

Every page should have the offer and a way to take it, either a form, a booking calendar or a button that goes to one. The form itself can be the same on every page.

Can I keep my existing website and add lead capture pages?

Yes. Build landing pages for each offer in Sites and link to them from your current site, or embed the platform's form on your existing pages.

Does a lead capture website hurt search rankings?

No. Clear pages with one topic each tend to be easier for search engines to understand. Keep proper titles, descriptions and text on every page.